Prove your dependability. Earn your clients’ trust.
Nothing irritates customers more than listening to a manufactured chipper voice on a phone recording and waiting long before their call goes through to Customer Service. They’ve paid good money for your products and services; if they have concerns, they expect you to answer.
Pro Call Center provides the services that connect you to your customers. Our call center answering services ensures all relevant calls reach you. With our affordable, customized services, you can:
- Offer 24/7 customer support
- Increase your business efficiency
- Reduce operational costs
- Reduce call abandonment rates
- Increase customer satisfaction
You can read more about our services below!
Medical
Medical
We provide professional medical answering services, operated by trained experts. Our doctor answering service employees use the script you provide to take care of all your secure messaging needs. Read more.
Dispatch
Dispatch
When a call comes in, it is IMMEDIATELY answered by an experienced operator/dispatcher, 24/7, 365 days a year and handled with the highest level of respect for both the caller and our client. Read more.
Sales
Sales
We provide professional medical answering services, operated by trained experts. Our doctor answering service employees use the script you provide to take care of all your secure messaging needs. Read more.
Service Trades
Service Trades
When a call comes in, it is IMMEDIATELY answered by an experienced operator/dispatcher, 24/7, 365 days a year and handled with the highest level of respect for both the caller and our client. Read more.
Information Technology
Information Technology
An IT services 24 hour answering service is essential for many businesses and other institutions across the US. An IT services 24 hour answering service needs to be reliable and provide the information required by the customer. Read more.
Public Services
Public Services
Pro Call Center offers a call center and public services answering service for nationwide medical centers, and business and trade centers nationwide from our headquarters in the Tacoma, WA area. Read more.
Hotels
Hotels
Whether customers are making reservations or just calling with customer service queries, our hotel answering service eliminates the hassle of having to state options to an automated operator. Read more.
Military and Government
Military and Government
Military members can use the military answering service provided by the Pro Call Center. A military answering service is a requirement for all military force members throughout the country. Read more.
Phone Call Answering Services Frequently Asked Questions
We have been providing our professional call services since 1988. In that time we have served countless clients and honed our abilities and expertise to a high-level that few others can match.
Our answering services record all of your messages. We can also automatically share those with you in a number of ways. Those include transmitting them to you via text, fax, email, secure messaging platform or a secure web-based portal.
With our call answering services you can save time, focusing on other tasks you need to get done. You can also take a break if you want as our call service is always available. We also tend to be lower cost than many internal or external alternatives while ensuring your calls are answered consistently and courteously.