Dispatch Service to Keep You and Your Customers Connected
No matter how small or large your business – Your callers and customers always talk with a professional, experienced operator. Your customers will appreciate that much more than an answering machine, and it’s a sign to your customers that you are a professional.
When a call comes in, it is IMMEDIATELY answered by an experienced operator/dispatcher, 24/7, 365 days a year and handled with the highest level of respect for both the caller and our client.
We can dispatch to you or your people by 2-way radio, cell phone, text, email, FAX or through our Secure Messaging app as the calls come in.
Our Dispatch Services Can Save You Time
When you have more calls than people to do the work we can help you prioritize the work for you in terms of geography so you drive the fewest miles to your next service call.
Depending on the services you’ll be needing, we can either simply take a message or gather the following information to have ready for, or send to the driver:
- Vehicle Location
- Service Requested
- Vehicle Information (year, make, model, color)
- Tow Destination (if not impounded)
- Party Responsible For Paying
- 2 or 4 wheel drive
- Reason for the tow
- Will there be someone with it
- Any other appropriate info
Phone Call Answering Services Frequently Asked Questions
We have been providing our professional call services since 1988. In that time we have served countless clients and honed our abilities and expertise to a high-level that few others can match.
Our answering services record all of your messages. We can also automatically share those with you in a number of ways. Those include transmitting them to you via text, fax, email, secure messaging platform or a secure web-based portal.
With our call answering services you can save time, focusing on other tasks you need to get done. You can also take a break if you want as our call service is always available. We also tend to be lower cost than many internal or external alternatives while ensuring your calls are answered consistently and courteously.