Pro Call Center Inc is dedicated to a patient first approach. With our dedicated agents we are here to manage your inbound calls for daytime overflow and message taking, paging, patient scheduling and secure messaging needs.

Our phone systems are unmatched with our competitors. We offer state-of-the-art technology both in our center and for your providers. With our Special grade “T1” multiplex phone lines, Private Branch eXchange systems, on-site generators and our phone/internet redundancies, we have you covered.

Outsourcing your patient calls to Pro Call Center Inc can help improve staff efficiency, office revenue and solve key patient challenges. Let us be the first touchpoint in providing exceptional multi-channel customer support for your message taking, paging or medical scheduling needs.

Amtelco Secure Messages is an optional feature that Pro Call Center Inc offers. This secure messaging app allows you to download it on your Apple iPhone, iPad, Apple watch, Android mobile device or for use on your desktops, Laptops or tablets.

Amtelco Secure Messages encrypts all messages, keeping you secure. Messages are not stored on your devices, passcodes are required, access can be remotely disabled with the help of our talented staff, making Amtelco Secure Messages HIPAA and HITECH compliant.

Amtelco Secure Messages gives you an easy-to-use application that will allow you to communicate between yourself and our staff and/or other staff within your organization. Providers have the ability to receive all patient information directly to their device and then have the ability to forward it to another provider or reply to the Answering Service directly.