Professional Call Services and Support
Pro Call Center, Inc offers a wide range of communication services to a diverse customer base all over the country. We can take messages, schedule appointments, process orders, dispatch skilled trade technicians such as plumbers and HVAC repair technicians, page doctors and other medical providers, dispatch taxis and couriers, dispatch security officers, and so much more.
The calls we take can be transmitted to you via text, fax, email, secure messaging platform, or a secure web-based portal. Every call will be answered, no matter the time of day. We’re always open!
To provide professional call and dispatch services that support your business, helping you to meet financial and other goals, as well as saving substantial amounts of time.
Our Services = Your Needs
Pro Call Center offers phone answering services. These services can be tailored to your business needs and branding requirements, bringing useful flexibility that can work well for many business types and sizes.
Clients choose us over the competition because we are family-owned and operated. We do not outsource our work. All calls are answered right here in the USA! Read about what our clients are saying below!
Once again, I want to extend thanks for your excellent response to the weather situation and being inundated with extra work. I hope all of you are doing well and staying safe!
Thank you from our team!
Jennifer Criss, Vice President of Administration, Robison Plumbing Service
It is my pleasure to recommend Pro Call Center Inc to anyone who requires an answering service. We are a busy Radiology group located in multiple sites across Pierce and South King Counties. Our organization has been using Pro Call Center Inc for the past 2 years. Previously, we had a bad experience with a service that produced many complaints from our patients and referring providers. We have not had any complaints since we have been with Pro Call Center Inc. As with most businesses our needs have changed and Pro Call Center Inc has been there with us to quickly accommodate all of our requests.
Diagnostic Imaging Northwest
Family Best Care has been using the Call Center for many years, they are personable and always leave my clients with ease of knowing they are talking to a real human. Our business has grown tremendously, because the Call Center listens, and articulates every call, and are able to route it to the right care manager. If you are ready to grow your business, and be dependable 24/7 this is the service for you.
Family Best Care
Drew and the staff at Pro Call Center answered my phone calls for the past 4 years. I was spending so much of my day answering simple questions, that I was becoming unproductive. Pro Call Center took this job away from me and immediately I had time to run my business again. I gave them basic information and they answered all my calls. If there was something more that they did not have the answer to, they immediately sent me an email and I could handle it myself. I would recommend them to any business that is bogged down by phone calls that are hindering productivity. If you are the sort of business that is able to call people back, then this is the service for you. Thank you, Drew and Pro Call Center for all your help!
Lydia, Berliner Pub
Advanced Health Care has trusted Pro Call Center to be our on-call answering service for over 30 years. As a home health agency, our phones ring constantly and we must be reachable by our clients and staff at all hours, days, nights, holidays, and weekends. Pro Call Center has done an excellent job of helping us with our after-hours communication. They answer the phone professionally, screen calls as instructed, and contact the appointed staff person. They have been reliable, flexible, and courteous to our clients and employees. Pro Call Center allows us to go home at night knowing our business is in good hands. It has been our pleasure to partner with Pro Call Center for so many years; we look forward to continuing this partnership.
Advanced Health Care
Our clinic has used Pro Call for 20+ years and we couldn’t recommend them any higher. Their staff is knowledgeable and professional, which makes using their services such a streamlined process. With the recent Covid-19 pandemic affecting our clinic tremendously, Pro Call was available to help us with additional services like answering phones and scheduling appointments.
Drew made the process of getting the additional services set up quick effortless. Chris has become an extension of our staff with how accurately he handles our calls. Our patients are our first priority and Pro Call makes it easier to provide the best care possible for them.