Scheduling
We are here to help provide any type of scheduling your business may need. No matter if you are an attorney, plumber, medical or healthcare office, HVAC company or hotel. Let us help you by taking your scheduling calls and allowing you to get back to more important tasks.
Sometimes a medical office needs help with patient scheduling. This frees up your administrative time, reduces call demands and keeps your schedule full of incoming patients. We can access and schedule, reschedule and cancel your patients directly in your EHR or system.
Sometimes hotels need help booking their reservations. This will allow your front desk agents to focus on incoming hotel guests, checking in or checking out hotel guests while never missing a call or booking. We will provide exceptional customer service, discuss the amenities your hotel offers as well as pricing to ensure your guests have all the information they need.
Pro Call Center Inc will assist you and your team with most every scheduling need. We will customize your scripting to best match your system’s questions when sending messages or if you would prefer us to enter the information into your CRM or EHR, that can be done as well. We will work with you to learn your system and then our talented trainers will disseminate the information to our entire staff to ensure that everyone is properly trained to assist with your calls.
To learn more about our 24/7 phone support please browse through our website, start a chat or give us a call at 800-710-3642.
Phone Call Answering Services Frequently Asked Questions
We have been providing our professional call services since 1988. In that time we have served countless clients and honed our abilities and expertise to a high-level that few others can match.
Our answering services record all of your messages. We can also automatically share those with you in a number of ways. Those include transmitting them to you via text, fax, email, secure messaging platform or a secure web-based portal.
With our call answering services you can save time, focusing on other tasks you need to get done. You can also take a break if you want as our call service is always available. We also tend to be lower cost than many internal or external alternatives while ensuring your calls are answered consistently and courteously.